Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Air Asia Call Centre Issues & Problems

Air Asia recently upgraded their call centre, which was intended to provide state of the art service for customers.

However, poking around on several websites, it is noted that there are numerous issues with the long wait times and poor service from the call centre at Air Asia.

What are your experiences with the Air Asia call centre?

Do you have to wait a long time before your call is answered? If so, how long?

How would you rate the customer service and problem solving of the staff?

Any other issues or complaints about the Air Asia Call Centre?

Post your review and comments below.